ZZ
Zynah Z
1 reviews | Active since Dec 2022
20 May 2023, 16:29
Bad customer service
Will I get assisted with the correct bill update? I paid for my account and even sent proof of payments to you guys but when I log in to my online profile it saying I haven't paid.
I have sent numerous emails even calls to your customer service people but nothing is done, no progress at all. I hope to get assistance!
Helpful (0)
Replies (4)0
Replies (4)ZZ
Zynah Z's updateReviewer Update
20 May 2023, 23:02You guys are ****** I paid last week Wednesday and I sent a proof of sms & bank statement proof that I have paid also included reference numbers that you provided me with to pay my account, I will not argue this further I will open a ***** case for cellc.
Why debit when I have already paid for this month? Yall think yall smart also why debit when I tell yall to update my invoice since I have paid, yall debit again while I paid already?
Please do return my money you have taken from me I never had an agreement with you to pay twice a month. I pay R639 per month for my contract not R1278 per month. And I have been paying R639 per month since February.
If this is how you **** people then you definitely messing with the wrong one!
Why debit when I have already paid for this month? Yall think yall smart also why debit when I tell yall to update my invoice since I have paid, yall debit again while I paid already?
Please do return my money you have taken from me I never had an agreement with you to pay twice a month. I pay R639 per month for my contract not R1278 per month. And I have been paying R639 per month since February.
If this is how you **** people then you definitely messing with the wrong one!
ZZ
Zynah Z's update20 May 2023, 23:02
Reviewer Update
You guys are ****** I paid last week Wednesday and I sent a proof of sms & bank statement proof that I have paid also included reference numbers that you provided me with to pay my account, I will not argue this further I will open a ***** case for cellc.
Why debit when I have already paid for this month? Yall think yall smart also why debit when I tell yall to update my invoice since I have paid, yall debit again while I paid already?
Please do return my money you have taken from me I never had an agreement with you to pay twice a month. I pay R639 per month for my contract not R1278 per month. And I have been paying R639 per month since February.
If this is how you **** people then you definitely messing with the wrong one!
Why debit when I have already paid for this month? Yall think yall smart also why debit when I tell yall to update my invoice since I have paid, yall debit again while I paid already?
Please do return my money you have taken from me I never had an agreement with you to pay twice a month. I pay R639 per month for my contract not R1278 per month. And I have been paying R639 per month since February.
If this is how you **** people then you definitely messing with the wrong one!
ZZ
Zynah Z's updateReviewer Update
20 May 2023, 23:07I told yall to update my invoice since I have paid ( wrote to you guys here on the 20th which is Saturday, today) then you decide to debit from my account while I have already paid.
Make it make sense why you debit while I have already paid.
Return my money!!!
Make it make sense why you debit while I have already paid.
Return my money!!!
ZZ
Zynah Z's update20 May 2023, 23:07
Reviewer Update
I told yall to update my invoice since I have paid ( wrote to you guys here on the 20th which is Saturday, today) then you decide to debit from my account while I have already paid.
Make it make sense why you debit while I have already paid.
Return my money!!!
Make it make sense why you debit while I have already paid.
Return my money!!!
ZZ
Zynah Z's updateReviewer Update
20 May 2023, 23:48I paid Wednesday on the 17th not last week, sent proof on your email, and you should be able to pick that up.
You are definitely the worse phone providers ever cause you be confused about everything
You are definitely the worse phone providers ever cause you be confused about everything
ZZ
Zynah Z's update20 May 2023, 23:48
Reviewer Update
I paid Wednesday on the 17th not last week, sent proof on your email, and you should be able to pick that up.
You are definitely the worse phone providers ever cause you be confused about everything
You are definitely the worse phone providers ever cause you be confused about everything
ZZ
Zynah Z's updateReviewer Update
21 May 2023, 12:31I sent every proof I have of the payment, I sent an sms, bank statement proof and still whoever is replying me on that email says its not proof please hand my matter to someone else cause whoever is replying me needs some interception with themselves
And there is no need to reply me privately cause already what's going on here is pathetic cause that email doesn't deal with finance people
And there is no need to reply me privately cause already what's going on here is pathetic cause that email doesn't deal with finance people
ZZ
Zynah Z's update21 May 2023, 12:31
Reviewer Update
I sent every proof I have of the payment, I sent an sms, bank statement proof and still whoever is replying me on that email says its not proof please hand my matter to someone else cause whoever is replying me needs some interception with themselves
And there is no need to reply me privately cause already what's going on here is pathetic cause that email doesn't deal with finance people
And there is no need to reply me privately cause already what's going on here is pathetic cause that email doesn't deal with finance people