bad customer service at cell c

<p style="color: #555555;">Signed a contract with cell c at cape gate on the 28 of June 2017 for a sumsung Galaxy j5 prime. Phone went blank on the 6th of July 217 morning took the phone back to the store same day but late after work same day.</p> <p style="color: #555555;">A lady called Precious assisted and told me to wait for 7-14 days phone will be taken in for repair , waited went back to the store after 7days to check the phone because I don't have a phone a gentleman named Thami or Tumi assisted and that was during the week tuesday or wednesday if I'm not mistaken week before the 14th not sure about the date,and he told that the phone has been taken in I need to wait for 7-14 days as phone is on repair. Waited received missed calls from cell c head office on Monday morning called them back no one knew why they called or who called was transfered to a department that does repair and a lady that was assisting told me that the phone is not the yet it is still at the store phone was never brought in I can go back to the store and ask them to call in while I'm the. </p> <p style="color: #555555;">Went back to the store saturday14th and Anthony assisted told me phone is taken in that weekend phone will be with the repais by Monday, again today 18th received missed calls from head office phone back they told me that they only received the phone today and I need to wait for 7-14 days told me that will also depend on wht is the problem with the phone. Debit order suppose to go off end off July and bare in mind I never really used they phone and they sim card is laying somewhere at home as I don't have a phone. </p> <p style="color: #555555;"> </p> <p style="color: #555555;">BEEN WAITING ITS PAST SEVEN DAYS thispeople movng me al*****.</p>