Bad customer service and Incompitant workers

<p>l bought a mifi modem from cell C called ZTE from Cell C Sandton branch. After a few weeks using the modem someone used up all my data on my modem this is because the modem displays the wifi name and password on the modem ( how silly is that). i tried configuring the modem hide the password but wasnt successsful. i went to the Cell C Sandton branch to see if they can assist me. The agent who assisted me was so incompitent that i felt angry at what he was tellingme. 1 he said the cannot assist me because its not there product i have to call zte in china to assist me. 2 he said i should put my modem in my pocket so that noone can get my password, i told him i need to charge this modem at time and 3 he said i just flip the modem over so that the display screen is facing down i got so angree that i asked for the manager to assist me because clearly he didnt understand where i was coming from. the manager was even worse than the agent he told me asking them to hide the dispaly name is like aski samsung to him a missed call on his cellphone. what does that compare to hiding a password on my modem. what security risk that a missed call have. i was so ****ed of i jus walked out of the branch</p>