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nasiha A

1 reviews | Active since Jun 2017

29 Sept 2017, 09:32

bAD CUSTOMER SERVICE AND BAD SYSTEM MAINTENANCE AND STAFF PROFESSIONALISM

extremely PATHETIC. five CALLS EVERY DAY TO SORT OUT AN ACCOUNT AS I REQUIRE TO CLOSE A CONTRACT . t He AGENT TELLS ME I HAVE NOT PAID SINCE OCTOBER 2016 WHEN I HAVE DOWNLOADED BANK STATEMENTS FROM OCT 2016 REFLECTING THE DEBIT ORDERS. NO AGENT ABLE TO HELP ME AT ALL.

customer ACCOUNT NUMBER ********** 274 FOR A DAMN DATA CONTRACT THAT IS NOT BEEN USED. ***** WHEN IT WENT OFF MY BANK ACCOUNT SEVERAL MONTHS

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Replies (1)
Cell C
Cell C's reply29 Sept 2017, 09:35
Official

Good morning Nasiha

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN