1 reviews | Active since Feb 2017

05 Jan 2022, 14:14

Bad customer service

Bad customer service, I phoned in August that my contract must be canceled. Now in 2022 the contract has still not been canceled and instead of paying R250 a month for last month , my account is R1100 as i have a phone and minutes that were loaded which i canceled before 11 November 2021. Please educate your staff better on the phones.

0
Replies (1)
Cell C
Cell C's reply05 Jan 2022, 16:07
Official
Hi Relton

Thank you for reaching out.

When did you call in to cancel and which number did you call?

^NH