BAD CUSTOMER SERVICE !!!!!

Hi, I recently app**** for the Cell C Fibre, I received my invoice for R680 rand i spoke to an anent regarding my issue i can make a payment for the out standing amount i ow on my account, I'm Starting a new job and currently because i resigned my my old company they deducted the outstanding loan amount and i will not be able to make a payment of 680 for September i advise the agent i will make a double payment on the 25 Sept to bring my account up to date because of the new job i starting tomorrow i need to get trough the month she advise sorry sir we cant help you REGARDING YOUR REQEUST for me Cell C customer service is really **** because they can call you for an new contract and new deals but as soon as you need help they deny!!!!! I WILL NEVER ADVISE ANYONE TO USE CELL C. Can someone please assist me i will be working from home with the new job and my fibre line cant be deactivated as i need it.