SK
Siphindile K

1 reviews | Active since Oct 2019

07 Oct 2019, 15:39

Bad customer service

Today I went to Cell C in bridge city Durban they have failed to assist me to get my number back, they were busy with WhatsApp and they gave me attitude even their manager failed to assist me in a right manner, I'm tired of it because I started by calling their customer service but they also failed to assist me they have no time. I want my number back Cell C.

0
Replies (4)
Cell C
Cell C's reply07 Oct 2019, 16:00
Official
Good Day 

Thank you for contacting Cell C. 

Were you trying to do a sim swap? 

^MP 
SK
Siphindile K's update07 Oct 2019, 17:25
Reviewer Update
Yes I was doing a sim swap they did not even asked for my ID
Cell C
Cell C's reply08 Oct 2019, 08:02
Official
Good day Siphindile

However you were asked to complete a security check? 

^MP 


SK
Siphindile K's update08 Oct 2019, 11:22
Reviewer Update
They did checkup but the lady who was assisting me was busy talking with her colleages whatsaping she didn't show an interest she doesn't know
about customer service .I need my number back