Bad customer service

I am utterly disgusted and disappointed in the service that was rendered to me by Cell C and its useless employees, I called in to request for my ****** device to be blocked I was told that it would take 48 hours for this to be effective which was never done, I called in today and I spoke to Phillip who wanted me to restart the process again, I requested to speak to one of the managers and I was advised that they were all in a meeting, he kept me on hold for 15 mins, I then spoke to the most useless of the bunch Siyabonga he told me that he was one of the managers I explained that situation to him he also could not assist, he only assisted me in putting me on hold for 20mins, he did not even have the ordasity to tell me that he was transferring me to another agent, I then spoke to Musha he was also told me that he was the manager (supervisor) he also could not help me, he told me that they do not have a floor manager he put me on hold then I spoke to Leon Clarke who said that he was a floor manager, the so called floor manager requested me to restart the whole process I gave him the reference number *** he then noticed that I had logged a case, I asked for his email to expre