LB
Lauren B
1 reviews | Active since Jul 2020
14 Jun 2022, 13:43
Bad customer service
Logged a complaint regarding payment with them was told it would take 10days.
We on day 10 today and NO FEEDBACK unless I contact them!! No reference numbers nothing
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Replies (6)0
Replies (6)LB
Lauren B's updateReviewer Update
14 Jun 2022, 14:19On the 1June I logged a query regarding a payment that was done wrong into your account. I was phoned the 2nd June and was advised within 10days I would have my refund. I sent the proof of payment and a bankstatement
LB
Lauren B's update14 Jun 2022, 14:19
Reviewer Update
On the 1June I logged a query regarding a payment that was done wrong into your account. I was phoned the 2nd June and was advised within 10days I would have my refund. I sent the proof of payment and a bankstatement
LB
Lauren B's updateReviewer Update
14 Jun 2022, 15:35Do you have feedback yet
LB
Lauren B's update14 Jun 2022, 15:35
Reviewer Update
Do you have feedback yet
LB
Lauren B's updateReviewer Update
14 Jun 2022, 16:192hours later since you said that you will find out and get back to me, and still no feedback
LB
Lauren B's update14 Jun 2022, 16:19
Reviewer Update
2hours later since you said that you will find out and get back to me, and still no feedback
LB
Lauren B's updateReviewer Update
15 Jun 2022, 13:09Thats not what I was told when I spoke to a consultant. He just said when I said POP and proof of banking details all will be sorted within 10days.
A huge mistake was made by paying into this account. This money is needed so bad at the moment.
A huge mistake was made by paying into this account. This money is needed so bad at the moment.
LB
Lauren B's update15 Jun 2022, 13:09
Reviewer Update
Thats not what I was told when I spoke to a consultant. He just said when I said POP and proof of banking details all will be sorted within 10days.
A huge mistake was made by paying into this account. This money is needed so bad at the moment.
A huge mistake was made by paying into this account. This money is needed so bad at the moment.
LB
Lauren B's updateReviewer Update
15 Jun 2022, 15:50I dont know the account holder. The money was paid in the account by mistake
LB
Lauren B's update15 Jun 2022, 15:50
Reviewer Update
I dont know the account holder. The money was paid in the account by mistake
LB
Lauren B's updateReviewer Update
17 Jun 2022, 11:38I still dont understand how you would like me to get hold of the account holder if I dont know the person. I sent proof that the money has been sent into the account, so why cant I get my money back.
This has been dragging for waaaay to long now
This has been dragging for waaaay to long now
LB
Lauren B's update17 Jun 2022, 11:38
Reviewer Update
I still dont understand how you would like me to get hold of the account holder if I dont know the person. I sent proof that the money has been sent into the account, so why cant I get my money back.
This has been dragging for waaaay to long now
This has been dragging for waaaay to long now