BAD CUSTOMER SERVICE

Kindly provide the following information:

1. When my contract expires; 2. How to request the credit balance on my account 3. Procedure to terminate my contract;

Reasons:

1. Lack of Customer Service from Cell C; 2. SMS message which is very regular of No network available 3. Signal strength poor – 1 stripe only 4. Customer Care no 084 135 shows incoming calls are blocked although this it not blocked on my phone 5. Refer to images below.

These are problems since January 2021