Bad Customer Service

I misplaced my Cell C sim-card. I went to the Cell C store in The Glen Mall to make a sim-swarp. Cell C asked for details in relation to the new sim-card which I had just bought. I gave Cell C the details and they informed me that they will call within two days. Apparently Cell C called the first time and I didn't answer because maybe I was in a meeting. Days later I called to ask how far the process was and I was informed that the case was closed because I did not answer.So I had to follow the long process again for the second time to give Cell C the details to effect my sim-swarp. Cell C called today and my phone was left in my office because I was in an area where phones are not allowed. I called Cell C to inform them that I could not answer and the sim-swarp must still be effected. For the second time, my issue was closed and had to follow the same process for the third time.<br> 1. My life is not about JUST waiting for Cell C to call.<br> 2. Cell C only calls once and then close my case that I did not answer my phone...what about calling at leat 3 times before closing the issue.<br> 3. Cell C doesn't tell me when they are going to exactly call.<br> <br> I don't like the service which is provided.