CE
Claudine E
1 reviews | Active since Mar 2020
08 Mar 2024, 12:27
Bad customer service
My contract with them ended in February. I send an email in January requesting that they cancel my contracted after their last deduction. To date the contract has not been canceled and they keep deducting my account and sending invoices to me.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
08 Mar 2024, 12:55Dear Claudine Esterhuizen
Thank you for contacting us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please expect our call within 24 hours.
Regards
Cell C | NT
Thank you for contacting us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please expect our call within 24 hours.
Regards
Cell C | NT
Cell C's reply08 Mar 2024, 12:55
Official
Dear Claudine Esterhuizen
Thank you for contacting us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please expect our call within 24 hours.
Regards
Cell C | NT
Thank you for contacting us.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please expect our call within 24 hours.
Regards
Cell C | NT
Cell C's replyOfficial
22 Mar 2024, 16:14We have made a note of your preferred contact times. Our team will ensure to reach out to you during these specified hours, please avail yourself for our call.
Regards,
Cell C | TM
Regards,
Cell C | TM
Cell C's reply22 Mar 2024, 16:14
Official
We have made a note of your preferred contact times. Our team will ensure to reach out to you during these specified hours, please avail yourself for our call.
Regards,
Cell C | TM
Regards,
Cell C | TM