Bad Customer Service
Around October/ November our company app**** to have two additional phones added to our contract. We received the phones in December before our company closed for the holidays. The phones where kept in the Directors office and only opened in January. <br> <br> One of the phones was not working, it wouldn't switch on, the other was in good condition. The two sim cards that where given to us were not activated, we tried on numerous occasions to get the sim cards activated and even tried calling the consultant who had sent us the phones but he doesn't answer his phone anymore. <br> <br> We run a company with a sales team who are having to now give clients telephone numbers on pieces of paper as we cant order business cards for them because we don't have numbers to print on the cards, the sim cars have not been activated yet. We have written to [Email Removed] to no avail. <br> <br> How does Cell C expect us to conduct out business if we don't have our sim cards activated and have phones that are not working?
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
