BG
Buyelwa G
1 reviews | Active since Nov 2012
13 Jun 2023, 11:09
Bad Customer Service
Cell c is claiming that they have responded privately when they haven't. Is that now a lie or what should I say it is.
Helpful (0)
Replies (9)0
Replies (9)BG
Buyelwa G's updateReviewer Update
13 Jun 2023, 14:01No it is still not resolved.
BG
Buyelwa G's update13 Jun 2023, 14:01
Reviewer Update
No it is still not resolved.
BG
Buyelwa G's updateReviewer Update
14 Jun 2023, 08:40I have given Cell C all the numbers they can reach me on, this is again their stalling tactics.
They should be direct and tell me they have no intentions of compensating what is rightfully mine. If they are not compensating for the device I insured which is the Samsung S20 FE why are they not doing the right thing with the phone they say I have been paying premiums for? Cell c wants to gain from me only. This back n forth with no straight replies, they are just stalling so that I can give up.
They should be direct and tell me they have no intentions of compensating what is rightfully mine. If they are not compensating for the device I insured which is the Samsung S20 FE why are they not doing the right thing with the phone they say I have been paying premiums for? Cell c wants to gain from me only. This back n forth with no straight replies, they are just stalling so that I can give up.
BG
Buyelwa G's update14 Jun 2023, 08:40
Reviewer Update
I have given Cell C all the numbers they can reach me on, this is again their stalling tactics.
They should be direct and tell me they have no intentions of compensating what is rightfully mine. If they are not compensating for the device I insured which is the Samsung S20 FE why are they not doing the right thing with the phone they say I have been paying premiums for? Cell c wants to gain from me only. This back n forth with no straight replies, they are just stalling so that I can give up.
They should be direct and tell me they have no intentions of compensating what is rightfully mine. If they are not compensating for the device I insured which is the Samsung S20 FE why are they not doing the right thing with the phone they say I have been paying premiums for? Cell c wants to gain from me only. This back n forth with no straight replies, they are just stalling so that I can give up.
BG
Buyelwa G's updateReviewer Update
14 Jun 2023, 08:49I am waiting by both those numbers you can call now
BG
Buyelwa G's update14 Jun 2023, 08:49
Reviewer Update
I am waiting by both those numbers you can call now
Cell C's replyOfficial
14 Jun 2023, 09:20We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Regards,
^TM
Cell C's reply14 Jun 2023, 09:20
Official
We have referred your query to our Team, we will be in touch to further assist.
Regards,
^TM
Regards,
^TM
BG
Buyelwa G's updateReviewer Update
14 Jun 2023, 12:48I am still waiting for the call
BG
Buyelwa G's update14 Jun 2023, 12:48
Reviewer Update
I am still waiting for the call
Cell C's replyOfficial
14 Jun 2023, 12:59Kindly be advised that our team will be in touch and assist accordingly.
Regards,
^TM
Regards,
^TM
Cell C's reply14 Jun 2023, 12:59
Official
Kindly be advised that our team will be in touch and assist accordingly.
Regards,
^TM
Regards,
^TM
BG
Buyelwa G's updateReviewer Update
15 Jun 2023, 08:29I am still waiting for a call maybe it will change my world
BG
Buyelwa G's update15 Jun 2023, 08:29
Reviewer Update
I am still waiting for a call maybe it will change my world
BG
Buyelwa G's updateReviewer Update
15 Jun 2023, 10:03They called me just to tell me somebody from the insurance is going to call me to
inform me about the access to pay , I am now waiting for C surance to respond my numbers remain the same, I am available.
inform me about the access to pay , I am now waiting for C surance to respond my numbers remain the same, I am available.
BG
Buyelwa G's update15 Jun 2023, 10:03
Reviewer Update
They called me just to tell me somebody from the insurance is going to call me to
inform me about the access to pay , I am now waiting for C surance to respond my numbers remain the same, I am available.
inform me about the access to pay , I am now waiting for C surance to respond my numbers remain the same, I am available.
Cell C's replyOfficial
15 Jun 2023, 10:06Noted, we will also advise of feedback once received from our end.
Regards,
^TM
Regards,
^TM
Cell C's reply15 Jun 2023, 10:06
Official
Noted, we will also advise of feedback once received from our end.
Regards,
^TM
Regards,
^TM