lM
luyanda M

1 reviews | Active since Nov 2010

15 Oct 2021, 08:57

Bad customer service

Good day. I'd like to report on bad customer service I experienced at the newly opened Cell C Rustenburg Mall in the North West. One of the ladies working there by the name of Maureen Ncube was the worst. She has no manners. Talks with an attitude to customers as if she's doing us a favour, very unfriendly and frankly not quite helpful at all. Her treatment was totally unacceptable. She seemed irritated whenever questions were asked about products in the shop.

Bad image on the shop and network...

0
Replies (1)
Cell C
Cell C's reply15 Oct 2021, 13:51
Official
Good day Ms. Mazimela

Thank you for the review.

Please accept our apologies for the service that you have experienced from our store. We will have the issue addressed with the Store Manager. 

Kindly send us a private reply if your initial query was not resolved so we can also help.

^NZ