MM
Michelle M
1 reviews | Active since Nov 2009
07 Jul 2015, 19:12
BAD CUSTOMER SERVICE
Hi,<br> <br> Had a problem this month paying my cell account with Cell C, had the decency to call and make payment arrangements with the customer service department, Call yesterday and the person was not helpful and simply not interested. I paid account up in full at lunchtime today and still Cell C suspended my services. I called again to get told sorry that Nedbank has not paid us. Got spoken like I was 2 years of age. Here's a thought for the Cell C customer services, THEY SHOULD GO FOR TRAINING ON HOW TO DEAL WITH ANY PROBLEMS AND TRY SOUND THAT YOU ARE INTERESTED. YOU PEOPLE ARE JUST LIKE THE SA POST OFFICE. USELESS
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Replies (1)0
Replies (1)Cell C's replyOfficial
08 Jul 2015, 07:37Hello banchie,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply08 Jul 2015, 07:37
Official
Hello banchie,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
