Bad customer service

I made a payment for my data contract but used an incorrect reference ( that of my phone), after numerous calls to the contact centre explaining what happened I was asked to send a POP and my line would be activated which I have done. Last week Mon I was told my line would be opened which was only for 24 hours only as it has now been closed again due to non payment, which I do not understand. I have spoken to a lot of different people and getting different answers and I don't understand why it took so long for my line to be opened, after threatening and making a lot of calls to customer and getting bad attitude from the staff. <br> <br> Now I'm going to be charged for the whole month she I've only had data for one week, I find that to be absolutely riduculous