Bad Customer Service

I have never in my life experienced such bad service from Cell C. Since Friday today is Wednesday , no one has been able to assist me, they promise to contact me back but no one calls back. Every second person that I speak to asks me to repeat my self, I have probably spoken to about 20 people between Friday and today. I find it unacceptable that Cell C does not make notes of their last interactions with a customer, this is why I had to repeat myself every time I spoke to an individual. Management is never available to take your call , consultants promise to call you back and they don't.

I have 2 contracts with Cell C and have a very good mind of cancelling them altogether.