DK
Deidre K
1 reviews | Active since Dec 2018
18 Dec 2018, 12:23
Bad Customer Service
Shared my views on Cell C they responded same day that someone will contact me up until today nobody has assisted me with my problem. I need assistance in blacklisting my sons phone so that I can claim back I'm paying for a phone which I don't have. What is wrong with this people, Cell C Campus Square your client service is pathetic will not recommend any one to your store. I never had such bad service in my life. my son has been traumatized by the ******* and yet nobody can assist me.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
18 Dec 2018, 12:36Good afternoon Deidre
We apologize for the poor service you have experienced at the store. This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken.
To blacklist the device, please call 084 140 or email *** with the following information:
Alternatively, we will get one of our team members to contact you and assist.
Regards
Cell C | PN
We apologize for the poor service you have experienced at the store. This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken.
To blacklist the device, please call 084 140 or email *** with the following information:
- Cellphone Number
- Handset Make and Model
- Handset IMEI
- Case Number for reported Lost/ ****** phone
Alternatively, we will get one of our team members to contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Dec 2018, 12:36
Official
Good afternoon Deidre
We apologize for the poor service you have experienced at the store. This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken.
To blacklist the device, please call 084 140 or email *** with the following information:
Alternatively, we will get one of our team members to contact you and assist.
Regards
Cell C | PN
We apologize for the poor service you have experienced at the store. This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken.
To blacklist the device, please call 084 140 or email *** with the following information:
- Cellphone Number
- Handset Make and Model
- Handset IMEI
- Case Number for reported Lost/ ****** phone
Alternatively, we will get one of our team members to contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
19 Dec 2018, 07:59Palesa has been in contact with you to assist with this matter. She advised that the handset was blacklisted in November already and provided you with the ITC ref.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply19 Dec 2018, 07:59
Official
Palesa has been in contact with you to assist with this matter. She advised that the handset was blacklisted in November already and provided you with the ITC ref.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,