MM
Morgan M
1 reviews | Active since Sept 2018
04 Sept 2018, 10:54
BAD CUSTOMER SERVICE
Hi I got a really bad service from Deborah Guliwe on the 30th of August, i had a billing dispute and the way she handled my call was NOT ACCEPTABLE AT ALL, I told her that i am going to escalate her and she just said okay with no fear or sound of any concern, I still did not get assistance but Lerato from the finance department told me to go to a Cell C outlet and they will help me.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
04 Sept 2018, 11:01
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.
We want our customers to be given proper service.
Regards
Cell C | PN
Best regards,
Cell C's reply04 Sept 2018, 11:01
Official
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.
We want our customers to be given proper service.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Sept 2018, 11:39Theodorah has been in contact with you to assist with this matter. She apologized for the unsatisfactory service and advised on a way forward.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Sept 2018, 11:39
Official
Theodorah has been in contact with you to assist with this matter. She apologized for the unsatisfactory service and advised on a way forward.
Regards
Cell C | PN
Best regards,
MM
Morgan M's updateReviewer Update
05 Sept 2018, 13:09Ja well she called me but still my query is till hanging, i don't believe a lousy R70 can cause such drama, i doubt you even know what was the rout cause of my query.
MM
Morgan M's update05 Sept 2018, 13:09
Reviewer Update
Ja well she called me but still my query is till hanging, i don't believe a lousy R70 can cause such drama, i doubt you even know what was the rout cause of my query.