1 reviews | Active since Jul 2017

10 Jul 2017, 13:39

Bad Customer Service

<p> We hand in a Sony phone at the Tzaneen branch of Cell. C. Almost two months later now and the phone is not yet resolved. Apparently the phone have now been blacklisted because it's a ****** phone. The manager at the local branch tried to assist but up to now no phone. The area manager Shawn don't assist at all. Please help. </p>

0
Replies (3)
Cell C
Cell C's reply10 Jul 2017, 14:13
Official

Thank you for posting and allowing us the opportunity to assist.

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply10 Jul 2017, 17:28
Official

Please be advised that Theodorah could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply11 Jul 2017, 12:21
Official

Please be advised that Theodorah could not get hold of you on your contact numbers and was unable to send an email advising this as there is no email address on your review information.

Can you please respond to this private reply with your email address or alternative contact number and Theodorah will gladly assist.

Regards

Cell C | PN

Best regards,