Bad customer service

<p>For the first time after being with Cell C for 5 years have we missed a payment. I made contact with their call center to make arrangements for.next week the 15th. The lady said it's fine. They don't update their notes I had 5 agents phone me had.of tell them that we have made arrangements. Today they cut out line. My wife paid her account as per sms and was told they can't enable.her line. This is the worst customer experience. </p> <p> </p> <p>Emmanuel at N1 city did not listen to us instead he listened to answer.</p> <p> </p> <p>And had a smirk on his face with his colleague.</p> <p> </p> <p>Can a manager please contact us today still. I will be going viral.</p> <p> </p> <p>We can't even dial your customer service number</p>