BAD CUSTOMER SERVICE

<p>On 3 june they changed my package from a 2gb data bundle to a epic 100 top up airtime bundle which i never requested and without my permision. its been a month now almost and i am still waiting for them to sort it out. everytime i mail them they phone me and tell me they will get it sorted and phone me but that never happens. im realy not happy with their service and also their attitude of telling me i requested the change. im just concerned that they changing stuff on my account without my permission and then take more money from me ach month wihch i still dont know what i am paying for. i wont refer anyone to them as they stole from me and now its costing me more to get data as what it did cost me on the bundle i was on. 2 years with them and now on last 2 months of my contract i get this and they still think im going to upgrade.. unacceptable</p>