Bad Customer Service

<p>I am so mad.......... Cell C's customer service number has almost a million numbers to select everytime you make a selection. I got cut off times, so a simple account enquiry took me 20 minutes and that was NOT BECAUSE OF A HIGH VOLUME OF CALLS but a menu that has a million options as said. So I've been trying to get thru to C Surance since February this year. I sent email, online query as the number was just unattainble but no luck. Eventually someone calls about 3 weeks ago and to date I haven't received a single policy, no paperwork in any form and calling the call centre they have no record of the insurance.</p> <p> </p> <p>From Feb to Date its 4 months, Cell C has no problem putting a debit order thru or calling when there's a problem with them recieving money BUT IT TAKES ME 4 MONTHS JUST TO GET INSURANCE. Now what the hell Customer Service is this, I might as well move over to another network at the rate they going.</p>