BAD CUSTOMER SERVICE

<p>My name is *****gwe Moeketsi ,sometime in december 2017 i called in at cell c call centre to order two phones for myself and my mother , a Lady by the name of Refilwe morailane Assisted me as my sales lady i specifically told her that i needed two phones she offered me two phones that were running on promotion that time which was a samsung galaxy grand prime and a samsung galaxy j2 mini i accepted the offer and she said she is going to quickly do the application for me and i will retrieve a message on my phone as soon as it approves.. Indeed after a couple of hours i retrieved a message clearly stating that my order is been approved and i should be getting my phone soon , after 3 days i received only one phone and i was surprised because i was supposed to get 2phones, i personally contacted refilwe again and she told me that they dot have stock as yet for the phone . January 2017 no contacted me as yet regarding my order i called again and This Refilwe lady keeps telling me the very same story ...</p> <p>I am very disappointed by cell c and the employee that assisted me because even today i am still waiting and she is not calling me or whatsoever .. she missed informed me and is a very good **** .. I needed two phones not one otherwise i wouldnt have ordered.</p>