Bad customer service

<p>im having an issue with my cell c contract, every time I load airtime from any banking site virgin mobile sends me a confirmation of the purchase. Now to me this is a serious problem but to cell c it's almost my problem, firstly I have to prove that I was loading cell c airtime (which I really do not have time to do and my statement just says airtime, it does not state a provider) or I must just get hold of virgin mobile. Now as a contract paying customer I would really appreciate if cell c took my issue seriously, this is definitely the last contract I will get through them and will let everyone I know that cell c treats the customers like lying kids.</p>