1 reviews | Active since Jul 2016
Bad Customer Service
<p>I submitted an application for an upgrade on my contract on the 13 June 2016 at Cell C The Grove Mall. I was assisted by a consultant named Portia. To date, after several follow ups I have had no correspondence from the store. After visiting the store today my documents are also seemingly lost. Extremely dissatisfied by Cell C. First time I have had such issues with Cell C. It reflects poorly on their customer service.</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Dear Cell C
Thank you for swiftly attending to the issue at hand. The issue has been resolved and my upgrade processed. Many thanks! Good turnaround!
Dear Cell C
Thank you for swiftly attending to the issue at hand. The issue has been resolved and my upgrade processed. Many thanks! Good turnaround!