1 reviews | Active since Jan 2017
Bad Customer relationships
So i have requested 6 months ago to please cancel my Debit order seeing as I am having trouble with failing debit orders for no reason, I have done this on various other accounts i have without any problems, Yet Cell C refuses to cancel a debit order, then i get a call from their accounts department stating to me that i can cancel the debit order but i have to do it via Email and they will send me an sms with the email address to send the request to, I never received the SMS, so I called them today(11 Oct 2018) to enquire about this and got told once again that I cannot cancel a debit order. So now they are contradicting themselves. Well done Cell C, I will be cancelling this contract and going to another service provider seeing as YOU DO NOT CARE ABOUT YOUR CLIENTS!!!!
Good afternoon Jay
We are in receipt of your complaint and apologize for the poor service. A team member will contact you and assist.
Regards
Cell C | PN
Best regards,
Good afternoon Jay
We are in receipt of your complaint and apologize for the poor service. A team member will contact you and assist.
Regards
Cell C | PN
Best regards,
Please be advised that Mpho could not get hold of you on your contact number. However, he will keep trying.
Regards
Cell C | PN
Best regards,
Please be advised that Mpho could not get hold of you on your contact number. However, he will keep trying.
Regards
Cell C | PN
Best regards,