Bad customer care service Cell C

<p>I could have rate the service of cell c up to 5 stars yet I still feel like is a 5 star service i received from Kuloni mkhanto sale consultant from Woodland malls store. But the reason why l'm rating cell c so bellow the standard "customer care" is : I apply for 40gigs data for share contrat 299 since last wednesday I was coming at the store for differents reasons first my contrat after they couldn't pick up my montly salary in my bank statment. Yesterday decided to go for the last time to even close the deal if need be. Mrs Mkhanto call credit vetting to know how far was the application as they note was left that they must call my work place. So Mrs evelyn was the lady from credit V. Her incompetance and insufficiency was bellow my expertation from cellc. She assume that my contrat wasnt a legit one as the contrat have one name the pay slipt another name and was asking some impossibles questions to the sale consultant to answer. I decided to take that phone and answer her personaly as i was the person adequote to answer those questions I'm in contrat with a group of company and pay by the specific one that im working for. She pretend she couldnt get hold of my company while i was with them on the phone at the store. I feld so frustrated that I even wanted to close that deal but was cooled by the kidness of the sale consultant. </p> <p> My point is : the lady from the store couldnt give more explanation about my contrat or pay slipt than the customer himself. we customers put our details on our applications so that in case of any miss understanding or doubts you can call us for more informations rater than fustrating the young poor little girl sale consultant. I have a credit record as I have countrat with cellphone company, cars, & clothing. way expensive than the one i was applying from cellc.</p> <p>At the end she took the name of the sale consultant that she will report her while she was the one who couldnt do her job in a professional way hope Cellc record all calls. At the end everything was fine. Got approved have the contrat i wanted and cellc have a new customer.</p> <p>I was just exercising my right to let you know how I feel about my experience with cellc </p> <p>Reagrds </p>