Bad Customer care service

<p>I phone 140 in connection to me not able to phone numbers I was able to phone previous months and was greated with rude and disrepectfull attitude by 3 different people. No I took out this contract with the consultant saying I can convert my airtime to data and will be able to phone anywhere, it is airtime they give me... No I could have not once convert the airtime into data and now I cant phone certain numbers??? Why do I have airtime then?</p>