Bad Customer Care

<p>I switched over to Cell C from Vodacom hoping for better service.</p> <p>Unsurprisingly, as with all SA providers, they care just as little about their customers. I have tried contacting their customer service line multiple times and no one can assist me. My service was once even disconnected as the operator did not know what she was doing.</p> <p>I don't receive any calls and only get an sms saying that I missed the call. I tried contacting the call centre and they said they will phone me back. Tried explaining that I can't receive calls but they insisted on calling me back. Never received a call and only an sms saying the query was resolved even though I never even spoke to someone after the initial call. I guess they didn't connect the dots when I said that I can't receive any calls...</p> <p>Their service is even worse than Vodacom's! Even paying for one of the largest business contracts doesn't seem to guarantee good service!</p> <p>I have started using smoke signals. At least people seem to get my calls quicker.</p>