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Hlamalani B

1 reviews | Active since Jul 2018

19 Jul 2018, 15:27

Bad credit because of cell c

I had a cell c contract 2 years back .they skipped one month and did not debit my account..before my pay day I received money into my account and cell c immediately debited.and again I'm my pay day they debited twice the instalment.i reversed it and that is where the problem started.they later hired a debt company and I paid them off last year December and till this day cell c hv not removed my name from credit facilities

0
Replies (8)
Cell C
Cell C's reply19 Jul 2018, 15:34
Official

Good afternoon Hlamalani

We will ensure that this matter is sorted. Do expect communication from one of our team members.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply20 Jul 2018, 15:12
Official

Moses could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

HB
Hlamalani B's update24 Jul 2018, 08:51
Reviewer Update
good day please not i can only communicate via email during working hours,can Moses send me an email at ********** thank you
Cell C
Cell C's reply24 Jul 2018, 09:31
Official

Noted, we have forwarded your feedback to Moses.

Regards

Cell C | PN

HB
Hlamalani B's update02 Aug 2018, 11:12
Reviewer Update
good day, please note Moses has not made any contact with me. i need this issue to be sorted out as soon as possible,i am currently trying to apply for home loan and it is affecting me badly.
Cell C
Cell C's reply02 Aug 2018, 11:24
Official

Good morning Hlamalani

Moses has not been at work but we will get someone to assist in his absence. Apologies for the poor service.

Regards

Cell C | PN

Cell C
Cell C's reply02 Aug 2018, 12:51
Official

Kindly respond to Danielle's email as she could not get hold of you on your contact number.

Regards

Cell C | PN

HB
Hlamalani B's update23 Oct 2018, 11:36
Reviewer Update
good day please note Danielle has not made contact with me till today, i have checked my credit record and still reflect that i owe cell c 105. i do not need anyone to contact me anymore all i need for cell c to do is to update their details..I DO NOT OWE CELL C ANYTHING..I WANT TO BUY A CAR AND I DO NOT QUALIFY BECAUSE OF CELL C. i need this to be fixed fixed immediately or i will resort to lodge a complaint with the human rights commission