Bad credit, BAD BAD Cell C!

<p>I am due to upgrade my contract with Cell C. I have been phoning since the 1st June 2017 to upgrade, each consultant informed me that my credit score needs to be revievwd and that they will phone me back. Needless to say, I have not received any call backs.</p> <p>Today I phoned 084145 again, only to be informed that due to debit orders that was unpaid ( referring to a previous complaint that I also registered on Hallo Peter) . The issues was resolved to the satisfaction of the client where it was established that Cell C was at fault, but now I am not allowed to upgrade my contract due to these issues as it reflects bad on my credit. The previous issues was regarding upgrading of contracts, registering of soft locks which was never done on the system. Causing bills of over R4000 for a contract of R400.</p> <p>I was supposed to resolve my "bad credit" with the legal department, but after holding on for 10 minutes, I dropped the call, resulting to the issue not being resolved. I did not speak to any consultant at the legal department.</p> <p>I am not happy about the fact that due to the negligence of Cell C consultants, I am unable to upgrade my Cellphone contract. And that I am now listed as a BAD PAYER!</p>