Bad & **** Service From Cell C Call Center, Head Office Violation Of Terms.

Item: Cell C
Rating: 1
Author: David F

So i have had network issues for months and i have been trying to cancel the contact.

The first case was closed and they could not cancel so a new one was logged. The Techs came out and stated the Signal is bad and will send in the report.

I got called to stated they will submit the cancellation request.

I got called again stating there was no issues.

How the hell does a report state one thing and a someone states another??????

I am still having **** signal and trying to cancel this contact under Cell Cs Terms and Conditions.

Helpful (0)

Replies (4)

Cell C's replyOfficial

22 Oct 2018, 13:30

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C's reply22 Oct 2018, 13:30

Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

David F's updateReviewer Update

22 Oct 2018, 14:39

Still waiting for someone to contact me.....

David F's update22 Oct 2018, 14:39

Reviewer Update

Still waiting for someone to contact me.....

David F's updateReviewer Update

24 Oct 2018, 10:07

Day 2: Still waiting for this to get resolved.....

David F's update24 Oct 2018, 10:07

Reviewer Update

Day 2: Still waiting for this to get resolved.....

David F's updateReviewer Update

26 Oct 2018, 10:57

Day 3: Still waiting for this to get resolved..... CELLC HAS DECIDED TO CHARGE ME SOMETHING THAT IS NOT ON MY CONTACT OR EVEN DISCUSSED WHEN I DID CHANGES ON MY ACCOUNT. I WILL BE BLOCKING CELLC AND GOING TO CPA AGAINST CELLC IF THEY CONTINUE TO DO THIS.

David F's update26 Oct 2018, 10:57

Reviewer Update