Bad consumer service

<p>I have complain over Cell C.</p> <p>I was called by one of the sales consultants in offering me a 5gig for 99pm not telling me that it is an open account.</p> <p>When I called end of the month to ask why the have not debted the 99pm the gentleman assisting me said that it was an open account and the I owe Cell C R2500 and then he gave me a reference that I should use # ********** 299 and that someone will call after 2 working days and no one has called.</p> <p>On March I called and they said they were still busy and have me yet another reference # ********** 85 and told the same thing they will call after 2 working days. I called the Head office and no help and was called 2 weeks later and told the case was still pending.</p> <p>This morning I woke up and realized that they have debted R2500 again. </p> <p>Can someone assist because I did not agree to an open plan. </p>