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1 reviews | Active since May 2017

06 Mar 2026, 09:25

Bad client service and daylight *******

These people charged 70 for the unsuccessful debit order whilst I had paid on the 25th as per their advice. I had asked them to cancel the debit order and the asked me to change my payment date from the 25th to the 31st so that their debit order won't go through.

0
Replies (3)
Cell C
Cell C's reply06 Mar 2026, 09:40
Official
Dear Musawenkosi M,

Thank you for bringing this matter to our attention. We sincerely apologise for the unpleasant experience and frustration you have encountered regarding the debit order and the additional charge.

Please be assured that we have referred your query to our support team for urgent investigation. They will review your account and assist accordingly to ensure the matter is resolved as quickly as possible.

Thank you for your patience while we work on addressing this issue.

Kind regards,
Cell C | GM
's update10 Mar 2026, 14:03
Reviewer Update
These people don't care about their unhappy customers. They are ****mers. Last week Friday they promised to get back to me by Monday but I have not received any call. They only sent me an email which doesn't address my query
's update10 Mar 2026, 14:11
Reviewer Update
The number that I provided to you is my mumber