JJ
Johan J

1 reviews | Active since May 2019

14 Jul 2021, 11:25

Bad Cell C customers services

Here is my review on Cell C and how they do things without your consent...And how bad the services is when you speak to an consultend. They have a bad reputation. I received an SMS by saying that a conference call has been activated on my account without my knowledge and that I told them I don't want this on my account and ask the lady to remove this from my account after a security check she told me that she cannot help me because I did not pass the security check and that she is "unable" to help me..according do my knowledge I have given here the info what I can remember. When I told her that I will write a review on Hellopeter.com here atidute was like she doesn't care. Cell C is not LIVING UP TO THEIR STANDARDS...I WILL NOT BE BUL**** BY THIS UNEDUCATED PERSON..

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Replies (3)
Cell C
Cell C's reply14 Jul 2021, 11:56
Official
Hi Johan Jackson
Thank you for contacting Cell C. 

The agent was right in that they can't assist you if you haven't passed the security check. 

When did you receive the notification that the Conference Call feature was activated on your account? 

Regards^^MP

Best regards,

JJ
Johan J's update14 Jul 2021, 12:09
Reviewer Update
Like I said...I don't keep records of how many times I put airtime on...get your staff in order...
Cell C
Cell C's reply14 Jul 2021, 15:30
Official
Unless you're actively making Conference Calls, then having it as an active feature doesn't have any effect on your account.  

^MP 

Best regards,