Bad Cell c Admin and service

After being a loyal customer with Cell C for over 10 years now, i made 2 payments for my monthly bill last month. One payment from my wifes account made was not picked up. Afte a call with a Cell c agent on the 10th that told me my account was in arrears, i sent him the proof of mayment and all was told to be sorted

2 weeks later my line gets blocked after doing the same process againi was told my line was unblocked and the agent was very rude and accused me of being arrears i send her the proof of payment and she tells me the line is unblocked and she would send the payment forward again only to find my line still blocked after multiple calls from friends phones and after speaking to muliple agents my line and bussines stopped for 2 days.

Finally I was forced to do another payment and that was also not seen and after a call to another cell C agent, proof of both paymentswas emailed and my line was unblocked, now still today the first payment is not seen, dont know how many times i need to escalte this problem...