Bad call centres

Item: Cell C
Rating: 1
Author: Lauren B

In October 2021 I made payment into this companies bank account and now I am struggling to get my money back.

No one from call centre tries to help me, as soon as they hear the query the put the phone off. Wont even try to go to a branch!

Helpful (0)

Replies (3)

Cell C's replyOfficial

01 Jun 2022, 13:51

Hi Lauren

Thank you for reaching out to us.

Please forward your proof of payment along with this review and details, to *** we'll assist.

^PN

Best regards,

Cell C's reply01 Jun 2022, 13:51

Official

Hi Lauren

Thank you for reaching out to us.

Please forward your proof of payment along with this review and details, to *** we'll assist.

^PN

Best regards,

Lauren B's updateReviewer Update

07 Jun 2022, 13:27

I am still waiting on feedback today marks day3 and no reply to my emails!

Lauren B's update07 Jun 2022, 13:27

Reviewer Update

I am still waiting on feedback today marks day3 and no reply to my emails!

Cell C's replyOfficial

05 Aug 2022, 20:53

Good day Lauren

Thank you for contacting Cell C.

We apologise for the late response. We had a technical glitch which has now been resolved.

Have you been assisted?

^NT

Best regards,

Cell C's reply05 Aug 2022, 20:53

Official

Good day Lauren

Thank you for contacting Cell C.

We apologise for the late response. We had a technical glitch which has now been resolved.

Have you been assisted?

^NT

Best regards,

Bad call centres

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