VP
Vanessa P

1 reviews | Active since Mar 2012

12 Apr 2022, 14:50

BAD BAD SERVICE TO TRY AND SORT OUT SOME ADMIN ON A CONTRACT!!!!!!!!!!!!!!!

THIS IS PROBABLY THE MOST UNREASONABLE COMPANY EVER WHEN IT COMES TO ADMIN OF ANY OF THE CLIENTS. HAVE BEEN STRUGGLING NOW FOR 3 MONTHS TO GET MONEY ALLOCATED TO THE CORRECT REFERENCE NUMBER WITH ABSOLUTE NO SUCCESS!!!!!!!!!!!!!!! EVERY PERSON I AM TALKING TO SAYS SEND THE PROOF OF PAYMENT AND WE WILL ALLOCATE THE MONEY...... STILL 3 MONTHS LATER NADDA HAS HAPPENED. THEY MIGHT HAVE THE CHEAPEST PRICES BUT THEY ABSOLUTELY DON'T HAVE ANY PEOPLE SKILLS OR WANT TO HELP CLIENTS IN ANY WAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (4)
Cell C
Cell C's reply12 Apr 2022, 18:40
Official
Hi Vanessa Pieterse
Thank you for contacting Cell C. 

Which address did you send the proof of payment to? 

Regards
^MP 
VP
Vanessa P's update12 Apr 2022, 21:28
Reviewer Update
I was at CellC store in The Grove Mall in Pretoria, send the proof of payment through to ***.
Talked to someone over the phone send it through to *** as well as ***. Then only to find out the case has been closed but still no money allocated to my correct account. Rediculous if you ask me.

Cell C
Cell C's reply13 Apr 2022, 02:22
Official
Do you have the reference number we can follow up on?

^NH
VP
Vanessa P's update13 Apr 2022, 05:54
Reviewer Update
The reference nr is ***. But apparentley a closed case.