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gerasmus G
1 reviews | Active since Oct 2016
05 Oct 2023, 11:48
Bad, bad service from Cell C
Absolutely the most difficult network provider. Our cell phones cut off in just one second when making a call. Ends your call and don't even rings through. Visit there outlet in President Square Krugersdorp, salesman try to resolve the problem but no success. Every one blaming the (merge)!!! Sick and tired of cell C excuses.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
05 Oct 2023, 12:01Dear Ella E,
Thank you for reaching out to us.
Please accept our sincere apology for the frustration and inconvenience caused.
Please advise if this is happening when you are dialing a specific number or all the numbers? As per our record the number ending ********081 is able to make calls successfully. If this is not the affected number, kindly private message us the affected number for us to check and assist.
Regards,
^SR
Thank you for reaching out to us.
Please accept our sincere apology for the frustration and inconvenience caused.
Please advise if this is happening when you are dialing a specific number or all the numbers? As per our record the number ending ********081 is able to make calls successfully. If this is not the affected number, kindly private message us the affected number for us to check and assist.
Regards,
^SR
Cell C's reply05 Oct 2023, 12:01
Official
Dear Ella E,
Thank you for reaching out to us.
Please accept our sincere apology for the frustration and inconvenience caused.
Please advise if this is happening when you are dialing a specific number or all the numbers? As per our record the number ending ********081 is able to make calls successfully. If this is not the affected number, kindly private message us the affected number for us to check and assist.
Regards,
^SR
Thank you for reaching out to us.
Please accept our sincere apology for the frustration and inconvenience caused.
Please advise if this is happening when you are dialing a specific number or all the numbers? As per our record the number ending ********081 is able to make calls successfully. If this is not the affected number, kindly private message us the affected number for us to check and assist.
Regards,
^SR
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gerasmus G's updateReviewer Update
06 Oct 2023, 15:17Good afternoon, our phone is still doing the exact same thing. Nothing different can't make call, still cuts off (end call) our numbers ***, ***. We once again contact Cell C in president Square their advice was type ##002# did that still doing the same. Please we can not work like this, our cell phones are our income and this is going on for more than 2 weeks now !! awaiting your response !!
gG
gerasmus G's update06 Oct 2023, 15:17
Reviewer Update
Good afternoon, our phone is still doing the exact same thing. Nothing different can't make call, still cuts off (end call) our numbers ***, ***. We once again contact Cell C in president Square their advice was type ##002# did that still doing the same. Please we can not work like this, our cell phones are our income and this is going on for more than 2 weeks now !! awaiting your response !!
Cell C's replyOfficial
06 Oct 2023, 15:28Dear Ella E,
Kindly advise whether you experience this issue on a specific number or on all numbers you call?
^PN
Kindly advise whether you experience this issue on a specific number or on all numbers you call?
^PN
Cell C's reply06 Oct 2023, 15:28
Official
Dear Ella E,
Kindly advise whether you experience this issue on a specific number or on all numbers you call?
^PN
Kindly advise whether you experience this issue on a specific number or on all numbers you call?
^PN