DB
David B

1 reviews | Active since Jun 2021

18 May 2022, 15:41

Bad Bad Service CellC

I wanted to port my number to Cellc from MTN yoh i came across this consultant called Rebecca Baloyi i regret why did i even went to CellC store for assistance this lady she has no clue about how she will assist me all she cares is that I buy Sim Card which I did after she is telling me that she unable to port my number I should contact the call center but for me going to the shop is because I needed help cause i notice I can't do it own my own the lady has no idea how to assist people

0
Replies (6)
Cell C
Cell C's reply18 May 2022, 15:56
Official
Hi David Banda
Thank you for contacting Cell C. 

Please provide us with the Rica Serial Number of the new sim card. 

Regards
^MP 

Best regards,

DB
David B's update18 May 2022, 16:01
Reviewer Update
This is the serial number ***
Cell C
Cell C's reply18 May 2022, 18:11
Official
Please follow the steps below to port:
1Buy a Cell C Starter Pack.
2RICA your SIM.
3SMS your new SIM serial number to ***.
4Two confirmation SMSs will be sent to your old SIM.
5Wait for your old SIM to lose network service and then insert your new Cell C SIM and connect.

^NH

Best regards,

Cell C
Cell C's reply18 May 2022, 18:12
Official
If you're struggling do advise.

^H

Best regards,

DB
David B's update18 May 2022, 18:31
Reviewer Update
Am been doing that send the sms to that number that what makes me go to the store
Cell C
Cell C's reply18 May 2022, 19:08
Official
Please send the number you want to port and the number we can reach you on.

^NH

Best regards,