BAD BAD Service Cell C

<p>I requested a cancellation of a contract as it was due for renewal and I did not need the number. A payment was made in full and final settlement of the outstanding amount. Proof of payment with the correct reference number (the cellphone number) was sent to Cell C ustomer Service on the 3rd of March 2017. There after I called Cell C and requested a cancellation of the number and not a transfer of the number to a prepaid number. I confirmed again that the account was paid in full and cancelled.</p> <p> </p> <p>On the 15th of April, I was surprised by a debit order for the amount already paid. I have never authorised a debit order instruction to Cell C and certianly not on the 15th of the month?</p> <p> </p> <p>Now I am phoning call centres again, mailing confirmation of payment again with the hope that someone might do their job for which they are being paid.</p> <p> </p> <p>Be advise is DO NOT give your banking details to Cellphone companies. DO NOT try to pay any amount to the service provider as a FULL AND FINAL SETTLEMENT amount.</p>