MN
Mr. Nel

1 reviews | Active since Apr 2024

02 May 2024, 15:06

BAD BAD SERVICE! CANNOT PROVIDEVITC NR FOR ****** PHONE!@

I REPORTED MY PHONE ****** ON 30TH APRIL. I HAVE 48 HOURS TO REPORT TO POLICE FOR INSURANCE.

CUSTOMER CARE SAYS THEY CANNOT PROVIDE ME WITH ITC NR FOR ****** PHONE.

NOW I CANNOT GET CASE NR COS CELL C WONT SUPPLY ME WITH ITC NR!!

0
Replies (4)
Cell C
Cell C's reply02 May 2024, 15:19
Official
Dear Hennie Nel,

Thank you for contacting Cell C.

We apologize for the unpleasant experience. 

Please note that your blacklisting request has been escalated to our Blacklisting Team for further assistance. Our Team will be in touch to provide feedback.

Regards,
Cell C | GN
MN
Mr. Nel's update02 May 2024, 16:09
Reviewer Update
When will the ITC nr be provided.
I have 2 hours left to report to police station.
My insurance insists!!
MN
Mr. Nel's update02 May 2024, 17:12
Reviewer Update
The Police REFUSES to give case nr without ITC number!
We gave then ref nr etc.
THE REFUSE!
INSIST IN ITC NR!
Cell C
Cell C's reply02 May 2024, 18:18
Official
Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.

Cell C | NH