AL
Araffat L

1 reviews | Active since Oct 2014

07 Dec 2021, 20:23

Bad bad service

I bought 900 all network minutes and they loaded 900 cell c to cell c. I never activated emergency airtime but they always load it for me, I did phone to ask them to deactivate but it's still happening. I then phoned the customer care today I was told that they won't help me with anything they said I activated emergency airtime and also loaded wrong bundles. Cell C is making money from the R1.10 that they deduct from me for a product that I never requested. Today my R200 went down the drain for a product that I didn't buy

0
Replies (1)
Cell C
Cell C's reply07 Dec 2021, 21:17
Official
Good day Araffat 

Thank you for letting us know about this. 

We are looking into this issue and hope to resolve it promptly and accurately . 

Do expect our call. 

^YM