Bad bad service

Like I said before in my first review cellc services are poor and we unhappy about their service... We signed two contracts and we wanna know why we must pay the higher price when we were told that we must sign the papers and collect the phone when it arrives came so that the phone arrives they tell us sign another contract cause the price isn't the same we were like *** cause we were told only to collect the phone cellc head office phoned us and they still didn't change the payment no man this isn't how you do business.