Bad, bad service!!

Appalling service from Consultants, Team leaders & Managers. None of them can give the same story. I bought a data card in May 2021 & every month loaded my data at a Cell c shop. In Feb 2022 I loaded airtime to convert to data & instantly my money started disappearing. I called & spoke to a manager who immediately solved my problem. Now 2 months later I have the same problem & for 4 days not a team leader or manager can resolve it. Team leader Jessica tells me it will take 2 days & I should expect an smile & call, WELL 2 days have passed & no sms, no call & no refund. I spoke to Manager Namoosa today she promised to call me back after 30 mins, no call I called her back she was on lunch, said she will call me back after lunch that was 7 hours ago still no call. I spoke to another team leader now, she says they cannot refund me, but first speaks about 10 days for refund & only a portion. I WILL TELL EVERYONE I can reach to never use Cell C. They ***** your airtime !!!!