KC
Kim C

1 reviews | Active since Dec 2014

03 Aug 2015, 16:18

BAD BAD BAD SERVICE

On the 27th July I called to report a colleague's sim card missing - we were advised to go and buy a pay as you go sim card and then call back for a sim swap. We did this on the 28th, 29th, 30th, 31st and today - still nothing. They have a different excuse everytime - latest one is they have moved premises. Cell C cannot assist with the SIM swap we have to work through this useless non existent place that do not even answer their phones<br> *** and listen to ****ty music

0
Replies (1)
Cell C
Cell C's reply04 Aug 2015, 08:52
Official
Hello kimcal,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN