bad bad bad! droped us in a emergency as didn't allow 0860 numbers and not willing to assist with solutions

email responses takes a very very long time So then you try to phone and that's where the attitudes can be heard

Rudest lady ever spoken to by far. Not helpful, not friendly. Useless service provider. Cell C will have to focus on staff with a personality and provide them training as I am sure they are not knowing what they are doing. This terrible experience was due to something for what there should be a simple solution but staff more focused on their bad attitude

Cant phone 0860 numbers. You try to phone an emergency number. Like the emergency number on your medical aid and cant get any help in an emergency due to cell c not allowing the calls you would also want an solution on your contract.

Tells you to purchase airtime. I don't want to buy prepaid i want my phone dialing like a contract should. I understand this calls are billable and not free calls for god knows what reason as they are usually the emergency numbers but then bill me. My contract should be open. I am spending over 2k every month. Let the call go through, add it to the statement and i pay for it. But force me to buy airtime? really? is this a contract or prepaid? or a hybrid?

When my free minutes is up and i go over them i get billed, what makes these numbers different? i am 100% certain that they can be billed like that but this is not possible with cell c i am told. My wife's contract is also an cell c open contract and she can dial them. but no, **** you attitude, not possible, buy airtime.

The convenient step of, please rate my service, is also skipped as they are aware of the attitude problem. Apparently calls are recorded. Make work of those recordings and listen what clients has to deal with.

I am spending over 2k a month, i believe this is the type of subscribers you should try to keep on your network but not according to your staff

I do believe there is a problem on this contract, that it is not open anymore on the account billing side so it is not added to the bill but staff not willing to assist

Utterly useless