Bad bad bad bad nad

cell c on the 9th of Dec 2021 my account was in areas by R800 wich I paid on the same day I was give the reference number and the account number and bank to be paid in and its was paid. I then call center spoke to a persons frm cell c wich I have all the emails and nothing was done. Then in January the 10th 2022 again paid 620 in cell c account agian the same the thing happen I call cell c sent the email thru.both these payments not reflecting on my statement I than called about 5 time after that to sort the account out.ask for manage to call me did not rec a call in this whole problem I was cut off temporarily and was reconnect on emailing my payments thru.i call on 28th January 2022 tring to sort the account out and nothing happened On the 31/01/22 2:00pm I received a message(Your cancellation request was processed successfully and your contract will be terminated on 31/01/2022. For any queries, call 084143 option 2. Cell C.) I haved tried so hard and they cut me off the network completely this is not on these workers at cell c ar not doing they work and we having it hard trying to sort our problems out and send frm department to another u wasted a half day phoning frm my staff phone to cell c on the 31 January 2022 being push all over then I got to speak to a manager my problem and he said he going to try and help me but he can't open a block line so he said email me the payment so I did and have proof of it . Then I ask the manager I don't have line any more how are going you call me and let me no whats happening to my account he said I must give him my wife's number so he can call and I can email him he will get back to me He did not call anser my 2 emails I sent to him what kind of service is cell c running a circus i have tried and no luck no staff from cell could help and I must have called about 30 time trying to sort my account out people please don't use cell c bad service They ask you to rate a call and you do and as a customer if you not happy you don't even get a feedback call to check why you not happy. Now I don't how cellc is going to connect me when my line is off the network If cell c gets to read this call me on this number *** (vodacom)